• Customers Impact

  Monitoring Customer Satisfaction and Retention

  Posted by Miriam Davidovic on September 3, 2021 at 12:25 pm

  Which of the following are true of your company with regards to customer or client satisfaction and/or retention?

  – Company monitors customer satisfaction

  – Company shares customer satisfaction internally within the company

  – Company shares customer satisfaction publicly

  – Company has specified targets for customer / client satisfaction

  – In the last year, company has achieved specified targets for satisfaction

  Miriam Davidovic replied 1 year, 4 months ago 1 Member · 0 Replies
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